Do you want to do work that matters? Do you want to help improve the lives of some of the most hardworking people in Africa, while also reducing carbon emissions? Do you want to use your skills to advance Africa and the Global South towards a zero-carbon future, not just to make a living? Ampersand is your answer.

About Ampersand

Ampersand is Africa’s emobility pioneer. Ampersand provides electric motorcycles and charging infrastructure (battery swap stations), uniquely tailored to serve half of Africa’s road fleet: Commercial motorcycle taxi and delivery drivers. Moto taxis are a primary means of public transport in African cities, and it is estimated that these drivers spend >$6Bn p.a. on gasoline in East Africa alone. Ampersand has developed an electric solution that is more powerful, fun to drive, and more cost-effective than the incumbent. Ampersand drivers routinely earn over 30% more income by going electric.

The company started in Kigali, Rwanda and expanded into Nairobi, Kenya in 2022. Today it has over 3,000 e-motorcycles on the road and 48 battery swap stations across the two countries. Ampersand is leading the market in quality and affordable tech, customer traction, and operational systems. The Ampersand team consists of 400+ staff drawn from diverse backgrounds and is working hard to see all 5 million taxi motorbikes in East Africa become electric by 2030. Ampersand is rapidly scaling its operations and is looking for innovative professionals who are passionate about clean energy and environmental impact to lead and contribute to our rapid growth.

Ampersand is a company that values innovation, creativity, and continuous improvement. It seeks people who are proactive problem solvers to drive results. Ampersand promotes leadership within the organization and is a place where you can grow your career as you work with some of the brightest and hard-working individuals in East Africa.

Our Values

• Customer-centric Everyday: We prioritize our customers daily, tailoring solutions to exceed expectations.
• Challenge The Status Quo Through Innovation: Our dedicated teams constantly challenge the status quo, driving innovation to enhance customer experiences and deliver solutions that go beyond expectations
• Love Solving Problems Together: Internal collaboration is our approach; we thrive on solving challenges alongside our customers.
• Stay Agile: We stay agile to swiftly meet dynamic customer needs and adapt to a changing landscape.
• Driven By People And Planet: Beyond business, we're committed to people and the planet, ensuring a positive impact.
   

About the role

The HR Assistant will provide essential support in the day-to-day functions of the HR department. This role involves a variety of HR-related duties, including recruitment support, employee record maintenance, payroll processing, and providing general administrative assistance to ensure the smooth operation of the HR department. The HR Assistant will play a crucial role in enhancing the employee experience by fostering a positive work environment

Key Responsibilities:

• Maintaining Employee Records:
  • Accurately maintain and update employee records in both digital and physical formats, including personal details, employment history, performance evaluations, and disciplinary actions
  • Ensure all employee records are securely stored, easily accessible for authorized personnel, and compliant with data protection regulations
  • Regularly audit employee files to ensure completeness and accuracy, and promptly address any discrepancies.
• Ensuring Employees Have Their Contracts and Required PPEs for the Role:
  • Prepare and distribute employment contracts and ensure all necessary documents are signed and filed appropriately and timely
  • Coordinate with relevant departments to ensure that employees receive the Personal Protective Equipment (PPE) required for their roles.
• Ensuring Eligible Employees Have Medical Insurance:
  • Assist in the enrolment process for employee medical insurance, ensuring that all eligible employees are covered under the company's health insurance plan.
  • Regularly review employee eligibility for insurance benefits, ensuring that new hires are enrolled and departing employees are removed from the plan promptly.
  • Liaise with insurance providers to resolve any issues or discrepancies and to ensure smooth administration of the benefits program.
• Ensuring the Smooth Operation of the HR Department:
  • Provide day-to-day administrative support to ensure the HR department runs efficiently, including managing calendars, scheduling meetings, and preparing necessary documentation.
  • Coordinate HR-related activities such as training sessions, workshops, and employee engagement events, ensuring all logistics are handled smoothly..
• Employee Relations:
  • Act as a first point of contact for employees seeking assistance with HR-related matters, providing support and guidance on issues such as workplace conflicts, performance concerns, and policy interpretation.
  • Foster a positive work environment by proactively addressing employee concerns
  • Support the HR Manager in conducting investigations into employee complaints, ensuring that all matters are handled iin accordance with company policies.
• Supporting Departments with All HR-Related Matters:
  • Collaborate with department heads to understand their HR needs and provide tailored support, such as helping with recruitment, workforce planning, and employee development.
  • Assist in the performance appraisal process by preparing necessary documentation, coordinating review meetings, and ensuring timely completion of evaluations.

Minimum requirements

• Diploma or Bachelor’s degree in Human Resources, Business Administration, or related field.
• 1-2 years of experience in an HR support role, preferably in a fast-paced environment.
• Strong organizational and multitasking abilities.
• Excellent communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with HR software and tools is a plus.
• High level of confidentiality and professionalism.
• Strong attention to detail and accuracy.
• Good attitude and highly organized
• Willing to learn
• Ability to work independently and as part of a team.

Timing

ASAP

Compensation

A competitive compensation package commensurate with local market rates and experience including health insurance.

Job location

This role will be based in Kigali, Rwanda

Interested?

Women and minority groups are encouraged to apply

📢 Important Notice:

At Ampersand, we want to emphasize that we do not charge or request any form of payment from applicants at any stage of our recruitment process. Your job application and interviews with us are entirely free of charge. If you encounter any requests for payment or fees claiming association with our hiring process, please report it to, recruitment@ampersand.solar, immediately. Your trust and confidence in our company are paramount, and we are committed to providing a fair and transparent recruitment experience for all applicants.